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4 Reasons Your Garage Door Might Not Be Working & When To Call a Professional.

This particular Garage Door was damaged when one of the springs broke and needed to be replaced.

We’ve repaired dozens and dozens of residential and commercial garage door systems over the years and we’ve dealt with almost every possible repair issue you could imagine when it comes to garage door systems.From an accident with the car, to rodents or pests causing damage to sensors and wiring, to even lightining strikes that have fried the electronics in garage door opener, we’ve seen many different ways a garage door can fail.  While garage doors problems are generally uncommon, there are over 400,000 households in the Austin area and that’s a lot of potential garage doors with problems!

From an accident with the car, to rodents or pests causing damage to sensors and wiring, to even lightining strikes that have fried the electronics in garage door opener, we’ve seen many different ways a garage door can fail.  While garage doors problems are generally uncommon, there are over 400,000 households in the Austin area and that’s a lot of potential garage doors with problems!

Garage door systems aren’t overly complicated for the average do-it-yourselfer but they can be very heavy and cumbersome to work on, which can pose a problem if your only help on the weekend is a 5 year old or your husband or wife who always has other plans!There are also certain functional parts in a garage door system that can be quite dangerous to mess with such as the springs for example, as they are under really high tension.

There are also certain functional parts in a garage door system that can be quite dangerous to mess with such as the springs for example, as they are under really high tension.

If you don’t feel comfortable with your own garage door repair, don’t have the tools or knowledge, then don’t hesitate to contact the professionals like Aladdin Doors of Austin.

There is certainly nothing wrong with trying to troubleshoot the door so you have a better idea of what might be needed for the repair, and if it is something you could fix on your own.  In the spirit of offering good, friendly service we’ll list a few of the most common reasons a garage door won’t work.

#1.  Check Transmitter Batteries And Your Remote Too!

We’ve got to rule out the obvious before we go any further.  It’s not uncommon for a garage door opener to have batteries inside the actual keypad on your exterior wall and in the remote you might have in your car.  If the batteries in either are dead then your garage door opener won’t be able to receive a signal, telling it to cycle the door. The batteries on the wall keypad are often 9 volt batteries and are very easy to change.  The battery access door is usually pried open gently with a screwdriver exposing the battery.  On your garage door remote it’s usually on the back, you’ll find a section that slides out for the battery.  If in doubt check your owners manual if you have it, or check online for your specific make/model of opener.

If your problem was as simple as a dead battery you might feel pretty foolish if we drove out to your place just to tell you that!

#2.   Check Your Garage Door Sensors or “Safety Eyes”.

On either side of your garage door, close to the ground, you’ll see a sensor.  These sensors became mandatory on Garage Doors installed on homes after 1993 so if your garage door is older than that, you might not have them.  These two safety sensors transmit an invisible beam between them that can detect any objects such as people, pets or vehicles that might be in the garage doors path.  It’s a simple safety feature that has saved lives and property.

If your garage door appears to be opening normally but then won’t close when you try to close it then you’ll want to make sure there is nothing obstructing the safety sensors.  If there is nothing blocking the safety sensors then make sure they haven’t been bumped out of alignment.  The sensors should be pointing directly at each other, if they are misaligned it will cause an issue with your garage door not closing properly.

It’s not a bad idea to take a damp soft cloth and clean your garage door sensors every once in a while.  Dust and dirt can build-up on the sensor eyes which will also cause operation problems.

If the garage door sensors are unobstructed, the sensor eyes are free of dirt and debris and both sensors are in alignment your garage door should open and close normally.  If after this troubleshooting it’s still not working then you might want to call a professional to diagnose and repair your problem.

#3.  The Garage Door Track Is Out Of Alignment

Repairing a Garage Door that has come off it's track.

This door had come off it’s track and needed our help to get it repaired.

Your garage door relies on a metal track, usually fastened to your wall and ceiling so that the garage door rollers have something to roll “on” and the door moves up and down in very precise manner.  If your door tracks are out of alignment due to an accident, poor installation or wear then it can be a serious issue.

When looking at your garage door tracks the rollers should all be in contact with the track.  There shouldn’t be any kinks or bends aside from the 90° transition from the ceiling to the wall.  You don’t want to see kinks or bends in the track that could cause the rollers to move out of alignment.If your door opens slowly during a certain part of it’s cycle, makes loud rubbing noises or seems to meet more resistance then it’s a very good indicator that the

If your door opens slowly during a certain part of it’s cycle, makes loud rubbing noises or seems to meet more resistance during a certain part of the cycle then it’s a very good indicator that the track is out of alignment and it’s causing an excessive amount of friction.  When it comes to mechanical parts, friction means wear!  This needs to be addressed or you’ll face a bigger problem in the future.

Depending on what has happened to the track, you just might be able to fix this yourself.  If the track has just come loose from the wall or ceiling it could be as simple as re-tightening the fasteners down to an almost tight position, then, using a rubber mallet or soft dead blow hammer you can tap the track back into alignment, then tighten it down once it’s back into position.

You should consider calling a professional like Aladdin Doors of Austin if your garage door won’t open or close because of a bent or misaligned track.  If the track has been damaged then it’s probably going to have to be replaced and we do install new garage door tracks.

#4. Broken Garage Door Springs

Heavy Duty Garage Door Spring Replacements

Yep, those garage door torsion springs have the same weight rating but the new springs from Aladdin Doors of Austin on the left will last up to 10 times longer.

If your garage door was operating normally and then all of a sudden will no longer go up, yet you still have power to the motor (garage door opener) and the transmitter is working, it could be a broken garage door torsion spring.  When a garage door spring breaks it can often be quite loud as they are under a great amount of tension.

It’s the tension in the springs that assists your motor with lifting these big heavy doors.  It’s not uncommon for homes built through the 80’s 90’s the 2000’s to have garage door spring failures as there were many builders just opting to use the cheapest components possible when building homes and the garage door system was always a victim to the practice.  Inferior springs were commonly used because they met a price point and would work for quite some time without issue.  Here we are a few years later and an entire industry has been built around

It’s the tension in the springs that assists your motor with lifting these big heavy doors.  It’s not uncommon for homes built through the 80’s 90’s the 2000’s to have garage door spring failures as there were many builders just opting to use the cheapest components possible when building homes and the garage door system was always a victim to the practice.  Inferior springs were commonly used because they met a price point and would work for quite some time without issue.  Here we are a few years later and an entire industry has been built around replacing garage door springs.

The garage door springs break because they are made from metal, which might sound strange but anytime metal is bent (or coiled in the case of a spring) it can cause a condition called work-hardening.  This weakens the integrity of the metal over time.

If you’ve ever taken a small piece of tin or aluminum and bent it back and forth a few times it will usually break, this was “work-hardening” in action.  The same problem happens with garage door springs after they have opened and closed the garage door for so many cycles (usually hundreds or thousands of times).

Garage door springs are very dangerous to work with and without the special tools and experience, it’s not a recommended do-it-yourself repair.  Serious injury to the face or hands or damage to your property could occur.

Aladdin Doors of Austin specializes in replacing poor quality garage door springs that have broken or are about to break with a much heavier duty set of springs that will perform better and last longer.  If you suspect you need new garage door springs, give us a call!

Aladdin Doors Of Austin Offers Garage Door Repair Throughout Austin Texas

Aladdin Doors of Austin TexasWhen you choose Aladdin Doors of Austin you’re partnering with a small, local, family-run company that specializes in all aspects of residential garage door repair, including springs, rollers, openers, door tracks and more.

We are a company that’s large enough to serve all of your garage door needs but we’re still small enough to treat you as if you were our only customer and make sure you’re 110% satisfied with our services.  We’ll leave nothing behind but a smoothly operating garage door.

If you’d like to receive an estimate for garage door repairs in the Austin area please give us a call 512-931-4298 or fill out our contact form and someone will be getting right back to you.